How do I access my account?

If you have an account in ccoins and you want to access it, you must go to the section "sign in" and fill in the form with the access data of your account.

In general, to access your account you just need to provide the email address and password of the user account and click on the "sign in" button.

If you have activated and configured a "Two-Factor Authentication", additionally you must enter the code generated by the security application you have associated with your account (Authy, Google Authenticator, etc).

I forgot my password, what should I do?

If you have a ccoins account but don't remember your password, under the sign in form you will find the link to the "Forgot your password?" option.

Through this method, you will be able to recover your account in a very simple way.

To access this menu, click on this link.

In that section, you will find a form in which you must write the email address of your account and click on the "send instructions" button.

Once you've done that, we'll send you an email with instructions on how to reset it.

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