In order to make it easier for you to strengthen the security of your account, ccoins offers the possibility of configuring a Two-factor authentication (2FA).

A Two-factor authentication is a tool that once linked will provide you temporary codes that you must enter when logging in (a security measure used to prevent intrusion by unauthorized persons).

Currently, ccoins offers 2 methods to configure as Two-factor authentication. The Google Authenticator and Authy applications. 

Once a user has linked any of these apps to his account, he will need both factors to access (his usual password and the temporary code).

If you want to enable this additional layer of security, we recommend that you make a backup of the code generated during the binding process (to make it easier to restore access to your account if you lose your device).

In case you have not made a backup and no longer have access to that medium, our support service will be happy to assist you.

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